Testimonials for Total Basement Finishing of Western NY
I chose Total Basement Finishing because they are able to do all aspects of the basement, they could do it quickly, and the materials that they use for flooring and wall board are better than anywhere else I found. The final project looked great, and the Coordinator offered suggestions to streamline the job which I really appriciated. The sales guy did a good job spending time to go over the whole product line which really helped me choose here. And the installation crew were knowledgable.
Total Basement wored within our timetable as we had to delay the project due to our water damage. Their crew was always timely and dependable and worked to our schedule.
Doug K. of West Seneca, NY
Friday, December 7th
The Installer is a perfectionist. He cares about every aspect of the job. I couldn't be happier with his work and my finished basement. When I met with the Design Specialist Julie Smythe I was convinced Total Basement Finishing was a "buttoned up" company, I would reccomend them.
Joanne C. of Buffalo, NY
Wednesday, February 3rd
I was initially impressed by your work once I saw my sister-in-law's bathroom. I requested the phone number and immediately gave you a call. Service has been A1 from beginning to end. There wa plenty of communication so that the job would be done to my satisfaction. I a very happy with the results and would definitely refer someone to your business. Thanks again for a job well done.
Gloria B. of Buffalo, NY
Monday, October 22nd
We needed to add extra space to our home. We decided to add a bedroom, bathroom and family room. We chose First Buffalo Total Basement Finishing because their products were the only mold resistant products we found on the market. Our crew was great and paid great attention to detail. We love the way the basement looks now! Our basement flooded during a storm after our basement was finished. Because the products were designed for basements, we had no problem with clean up & no mold concerns. We are so happy that we chose First Buffalo for our basement!
Traci S. of Williamsville, NY
Thursday, May 17th
I picked TBF because of the images on their website and the financing options that they offer. They are pricy but do excellent work. The start of our project went a little rocky with some communication issues; but Mike (the owner of the company) called us and after that things improved dramatically. He helped us by giving us a project manager that talked with us more about our basement project and things were great. The installer in particular was ver conscientious and personable, and his work was great. We would consider TBF for any more remodeling that we do.
Jeff L. of Tonawanda, NY
Friday, December 14th
We chose Total Basement Finishing based on a referal from the Nextdoor Neighbor App. And we are thrilled with our basement now! The install crew were amazing and everything was absolutly perfect. They worked extremely hard and did a wonderful job! We are extremely happy with our basement now!
S. C. of Amherst, NY
Friday, July 24th
The crew was second to none. Overall can't be beat. Their craftsmanship was great, as was the project coordinator Mitch.
Jack J. of Tonawanda, NY
Wednesday, February 3rd
We chose TBF to do work for us because we needed a basement renovation and TBF specializes in basements. We found the salesman very knowledgeable, and the installation crew was made up of very talented and friendly guys. The cleanup at the end of the day was great, the mess was always cleaned up. We had a few hiccups along the way, but everyone from TBF worked together to make it right.
P. K. of East Amherst, NY
Tuesday, July 30th
I chose Total Basement Finishing of WNY based on their non-organic materials. Pricing was essentially the same as the competitors, but the materials were attractive in that they would not develop mold or must.
Stephen B. of Rochester, NY
Thursday, February 4th
Todd, the Design Specialist that we met with, was a pleasure to work with. I really like the products that he showed and he sold us on. Both my husband and I were very pleased with the overall communication and information about our project. Daryl and his son Michael did our installation and they were excellent workers. They were very prompt, rarely took breaks and quietly, effiently worked hard every day.
Ginny W. of Rochester, NY
Thursday, March 11th
I always get quotes from three companies before making a descision on who I want to go with. Total Basement Finishing provided me with the best selection at an affordable price. I appreciated that everything that Piercen sold me was up-front with no hidden costs or surprises along with the honesty about the timeline for getting my job started since Covid-19 put everyone in mind to re-model.
Jess and Dylan did my installation and they were great! The job was done exactly like I wanted. They took pride in their work and it showed. I am very pleased with their professionalism and their high quality work.
Karen E. of Rochester, NY
Monday, March 1st
From the time that we met Mike Werbowski at the home show (2016 Buffalo Home Show), 'til having John, our Design Specialist, display our basement to prospective customers, we are more than satisfied. The two man crew were on time for a period of nine days; very professional and always cleaned up their work area before leaving. The materials used were of excellent quality, especially the open stairway with mahogany handrail. We comment First Buffalo Total Basement Finishing for the great job well done. We wish continued success!
Michael & Carol D. of Wheatfield, NY
Friday, February 17th
I am impressed with how highly rated Total Basement Finishing of Western New York is, and would recommend their services. The workmanship and materials used were exceptional. The installation crew was exceptional in his quality of performance. The coordinator Steve was helpful and had a lot of ideas to improve the project. The electricians did excellent work and explained thoroughally all the features they installed and wired. Everyone made sure they cleaned up after each day with eliminated tracking dirt in the house. I am very satisfied.
Frank G. of Wheatfield, NY
Saturday, May 18th
We found Total Basement Finishing through a radio ad, and were impressed with them right away. The salesman took as much time as we needed to determine the scope of our project. He was very helpful to our decision making. And the installer was fantastic. His attention to detail is amazing. He did a beautiful job and we are so impressed with him and his craftsmanship. He was always very respectful of our home and of his workspace.
Our basement is beautiful and we will enjoy it for years to come.
Bob & Laura P. of North Tonawanda, NY
Monday, January 27th
We had many different estimates, and TBF wasn't the cheapest. But the overall friendliness, and knowledge of your sales rep made it an easy decision to go with them. Financing helped too! Honestly the best part was the installation crew, they were awesome! They were very polite and clean. They leared my children's names and addressed them every time they saw them. It was great and they were terrific.
Tony P. of Niagara Falls, NY
Saturday, October 19th