Testimonials for Total Basement Finishing of Western NY

I was very impressed with the Production and Installation team. They were very responsive to all of our questions and answered them thoroughly. Mitch, Dan, and Josh were excellent. Sal did good work on the sump pump; and they all cleaned up all work areas. I would hire them again, and would recommend Total Basement Finishing to my friends and family.

The installers were prompt and worked quickly and efficiently. The floor installation looks better than I imagined. The whols staff was very accomidating, and they even worked with me on where I wanted the dehumidifier. The installers were curtious and respectful of our home. Thank you Total Basement Finishing!

Everything that TBF did was flawless from start to finish. They worked even quicker than we were originally quoted, and though there were some surprises that needed adjustments to the new design of the basement these were totally explained so I was comfortable with them. The installation crew did a wonderful job from start to finish. I highly recommend TBF.

I recently had the pleasure of attending a design appointment with Total Basement Finishing of Western NY, and I must say it was an experience beyond my expectations. From the moment I stepped into their office, I felt welcomed and valued. The team took the time to listen attentively to my ideas and needs. They didn’t just nod politely; they engaged in meaningful conversations, asking probing questions to truly understand my vision. Their expertise was evident as they shared insights, suggesting creative solutions that I hadn’t even considered. What stood out the most was their commitment to being informative. They patiently explained every detail of the design process, breaking down complex concepts into digestible bits. I left the appointment feeling empowered, armed with knowledge about materials, layouts, and the potential of my basement space. Total Basement Finishing of Western NY didn’t just provide a design; they gave me confidence. I now eagerly await the transformation of my basement, knowing that I’m in capable hands. Thank you for turning what could have been an overwhelming task into an exciting journey. I highly recommend their services to anyone seeking professionalism, expertise, and a touch of warmth.

I can't say enough good things about Total Basement Finishing and the crew. We wanted a company that did basements as opposed to a construction company that did many projects and we found it at Total Basement Finishing. You can't improve on perfection and we found it here! The install crew is a true masater of their works. They were always on time and did a meticulous job. I was blessed to have them re-do my basement. It looks so amazing and exceeded our expections!

The commintment - our basement was priority. There weren't any, 'gaps,' in between where we had to wait for other trade & no time wasted. The team was committed to getting our job done.  We could afford to do it. We were afraid that the basement project would be out of reach for us. We knew that it was going to be an investment but we still could fit it in our budget. The team did a great job from start to finish. All our concerns were addressed timely & the remodel exceeded our expectations.

I chose Total Basement Finishing because they are able to do all aspects of the basement, they could do it quickly, and the materials that they use for flooring and wall board are better than anywhere else I found.  The final project looked great, and the Coordinator offered suggestions to streamline the job which I really appriciated. The sales guy did a good job spending time to go over the whole product line which really helped me choose here. And the installation crew were knowledgable.  Total Basement wored within our timetable as we had to delay the project due to our water damage. Their crew was always timely and dependable and worked to our schedule.

The Installer is a perfectionist. He cares about every aspect of the job. I couldn't be happier with his work and my finished basement. When I met with the Design Specialist Julie Smythe I was convinced Total Basement Finishing was a "buttoned up" company, I would reccomend them.

I was initially impressed by your work once I saw my sister-in-law's bathroom. I requested the phone number and immediately gave you a call. Service has been A1 from beginning to end. There wa plenty of communication so that the job would be done to my satisfaction. I a very happy with the results and would definitely refer someone to your business. Thanks again for a job well done.

We needed to add extra space to our home. We decided to add a bedroom, bathroom and family room. We chose First Buffalo Total Basement Finishing because their products were the only mold resistant products we found on the market. Our crew was great and paid great attention to detail. We love the way the basement looks now! Our basement flooded during a storm after our basement was finished. Because the products were designed for basements, we had no problem with clean up & no mold concerns. We are so happy that we chose First Buffalo for our basement!

I picked TBF because of the images on their website and the financing options that they offer.  They are pricy but do excellent work. The start of our project went a little rocky with some communication issues; but Mike (the owner of the company) called us and after that things improved dramatically. He helped us by giving us a project manager that talked with us more about our basement project and things were great. The installer in particular was ver conscientious and personable, and his work was great. We would consider TBF for any more remodeling that we do.

We chose Total Basement Finishing based on a referal from the Nextdoor Neighbor App.  And we are thrilled with our basement now! The install crew were amazing and everything was absolutly perfect. They worked extremely hard and did a wonderful job!  We are extremely happy with our basement now!

The crew was second to none. Overall can't be beat. Their craftsmanship was great, as was the project coordinator Mitch.

We chose TBF to do work for us because we needed a basement renovation and TBF specializes in basements. We found the salesman very knowledgeable, and the installation crew was made up of very talented and friendly guys. The cleanup at the end of the day was great, the mess was always cleaned up.  We had a few hiccups along the way, but everyone from TBF worked together to make it right.

I chose Total Basement Finishing of WNY based on their non-organic materials. Pricing was essentially the same as the competitors, but the materials were attractive in that they would not develop mold or must.